faq

Q:- How can I pay for my order at Kartekay.com?

Ans:- We support the following payment options at kartekay.com:

Credit Card
Debit Card
Net banking
Paypal

Q:- What should I do if my payment fails?

Ans:- Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords. If your payment still fails, you can Leave a enquiry form from our top menu.

Q:- How long does it take for an order to be delivered to me?

Ans:- We deliver most of our orders within 10 days from the order date. But for customized product we can take 11 to 15 days to deliver not more than that.

Q:- How are orders on Kartekay.com delivered to me?

Ans:- All orders placed on Kartekay.com are dispatched through our own courier service - Kartekay.com Logistics, or through other courier partners such as Blue Dart, Quantium, etc. We do not use Speed Post to deliver orders placed on Kartekay.com.

Q:- Does Kartekay.com deliver products outside India?

Ans:- Yes. We are dealing in International market, so i will deliver international level.

Q:- How do I Use my Reward point?

Ans:- You can use your reward point on cart page in payment option you can use your reward point as the value of that reward point in rupees will be minus from the actual product amount. You can check your reward points available in your account after login in my account section you can use see right side your reard point.